Terms of Use

Terms and Conditions, Refunds, Maryland Student Bill of Rights & Virginia Contract

Terms and Conditions

You should carefully read the following Terms and Conditions, Refund Policy, Maryland Student Bill of Rights and Virginia Student Contract, as any purchase implies acceptance of the following policies and contract terms. By using this website, you accept these terms and conditions in full; you represent and confirm that you are 18 years of age or your use of this website is being supervised by a person(s) who is 18 years of age. If you disagree with these terms and conditions or any part of these terms and conditions, do not use this website.  These Terms and Conditions and Refund policy are subject to change without notice. 

License to Use This Website

Unless otherwise stated, I Drive Smart, Inc. and I Drive Smart Too, Inc. own the intellectual property rights in the website and material on the website. All intellectual property rights are reserved. You may view; download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

• Republish material from this website (including republication on another website)
• Sell, rent or sub-license material from the website
• Show any material from the website in public
• Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose
• Edit or otherwise modify any material on the website
• Redistribute material from this website except for content specifically and expressly made available for redistribution

Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spy ware, computer virus, Trojan horse, worm, keystroke logger, root kit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website. You must not use this website to transmit or send unsolicited commercial communications or for any purposes related to marketing.

Access

Access to User Accounts is restricted. Individual User Names and Passwords are created by individual users and should be controlled only by the intended user. If any user account access information is breached in anyway, I Drive Smart, Inc. should be notified immediately via the listed contact information by the impacted user. In the event that I Drive Smart provides you with a user ID and password to enable you to access your user account, you must ensure that the user ID and password are kept confidential. I Drive Smart may disable your user ID and password at the sole discretion of I Drive Smart without notice or explanation.

"Smart Pay" Payment Plan

When using the "Smart Pay" payment plan, students can start their in-class training immediately and can begin their behind-the-wheel training once the payment plan is completed.  I Drive Smart reserves the right to cancel a payment plan and hold an account inactive if a payment defaults at any time during the scheduled payment process.  I Drive Smart also reserves the right to pass along any associated fees or charges to the client as a result of a payment plan default.    

Refunds

Maryland and DC Purchases:

The Maryland COMAR under Section 11.23.02.08A(14) requires that a certified school must: “Provide a prorated refund to a student who withdraws or transfers from the school.” The following prorated refund schedule applies to all Maryland and DC Purchases. It is important to note that students have up to 24 months (2 years) to complete all training as individual user accounts will remain active for 2-years after the date of point of purchase.  Students completing training outside of the 24 month window are required to pay a $179.00 reinstatement fee.   
o Students that withdraw from a scheduled training (all in-class, individual and packaged behind-the-wheel training to include Skid Avoidance and Basic Car Control Training) prior to the start of the scheduled training session and in accordance with all Behind-the-Wheel Terms for which they are registered, will receive a full refund minus a $25 reservation deposit and any book, shipping and location fee if applicable.
o Students that withdraw from a complete Maryland Driver Education Package (included in-class and behind-the wheel training) from the first scheduled in-class session (Unit 1) for which they are registered and up to and including the fifth scheduled in-class session (Unit 5); will receive a 70% refund minus a $25 reservation deposit and any book, shipping and location fee if applicable. Applies to students that have not started any portion of their in-car training.
o Students that withdraw from a complete Maryland Driver Education Package (included in-class and behind-the wheel training) from the sixth scheduled in-class session (Unit 6) for which they are registered and up to and including the final in-class session (Unit 9); will receive a 40% refund minus a $25 reservation deposit and any book, shipping and location fee if applicable. Applies to students that have not started any portion of their in-car training.
o Students that withdraw from a Maryland Driver Education Package (included in-class and behind-the wheel training) after all in-class training is complete and have not started the in-car portion of the package, will receive a 30% refund minus a $25 reservation deposit and any book, shipping and location fee if applicable up to 12 months from the date of purchase. After 12 months from the date of purchase there are no refunds.
o Students are required to attend the first scheduled in-class session prior to any in-car training. In the event that a student starts any portion of their in car training prior to the start of the in-class training and does not complete the in-class training at all, the student will be charged for a Behind-the-Wheel Training Package at the current listed price [$499.00].  

Virginia Purchases:

The following prorated refund schedule applies to all Virginia Purchases. It is important to note that students have up to 24 months (2 years) to complete all training as individual user accounts will remain active for 2-years after the date of purchase. Students completing training outside of the 24 month window are required a $275.00 reinstatement fee.
o Students that withdraw from a scheduled training (all in-class, individual and packaged behind-the-wheel training to include Skid Avoidance and Basic Car Control Training) prior to the start of the scheduled training session for which they are registered will receive a full refund minus a $25 reservation deposit and any book, shipping fee and location fee if applicable. Applies to students that have not started any portion of their in-car training.
o Students that withdraw from a complete Virginia Driver Education Package (included in-class and behind-the wheel training) from the first scheduled in-class session for which they are registered and up to and including the fifth scheduled in-class session will receive a 70% refund minus a $25 reservation deposit and any book, shipping fee and location fee if applicable. Applies to students that have not started any portion of their in-car training.
o Students that withdraw from a complete Virginia Driver Education Package (included in-class and behind-the wheel training) from the sixth scheduled in-class session (Unit 6) for which they are registered and up to and including the final in-class session will receive a 40% refund minus a $25 reservation deposit and any book, shipping fee and location fee if applicable.
o Students that withdraw from a Virginia Driver Education Package (included in-class and behind-the wheel training) after all in-class training is complete and have not started the in-car portion of the package, will receive a 25% refund minus a $25 reservation deposit and any book, shipping fee and location fee if applicable up to 12 months from the date of purchase.
o In the event that a student starts any portion of their in car training prior to the start of the in-class training, or participates simultaneously in-class and behind-the-wheel, will receive a refund according to the above schedule minus $35 for any behind-the-wheel session completed.
o For students that have only purchased a behind-the-wheel package for the approved Virginia Driver Education Program and withdraw after the completed first in-car session, the student will receive a 50% refund for all remaining sessions. After the completion of the second in-car session, the student will receive a 25% refund for all remaining sessions up to 12 months from the date of purchase. No refunds after the completion of the third session.

Make-Up Policy  

Parent/Guardians - Students understand and agree to all state regulated make-up policies and will abide by the outlined protocols according to their licensing state.  

Maryland MVA Student Rights and Responsibilities

1. Each student has the right to a certified competent instructor, knowledgeable about the
curriculum and traffic safety issues. With that right each student has the responsibility to arrive
prepared and on time for every class without such distractions as talking or text messaging on
cell phones, being disrespectful to the instructor, or talking with other students in class.

2. Each student has the right to be taught the entire 30 hours of classroom instruction in an
informative, interesting and challenging manner. With that right each student has the
responsibility to be attentive and actively participate in every class.

3. Each student has the right to experience the full 6 hours of behind-the-wheel driving instruction
as required in the curriculum. With that right each student will listen to the instructor and not
drive in a negligent or dangerous manner.

4. Each student has the right to be treated in a courteous, civil and respectful manner. With that
right students have the responsibility to be polite and respectful to their instructors at all times,
and be willing to accept positive criticism to help them achieve driving success.

5. Each student has the right to attend class in a clean, safe, secure, temperature-controlled and
fully equipped classroom that meets the local fire and building codes and MVA requirements.
With that right each student has the responsibility to respect the property of the driving school
by not defacing or destroying equipment or vehicles.

6. Each student and parent/driver coach has the right to visit I Drive Smart, see the instructor’s
license and certification, and the right to observe any class session including in-car sessions, in
which their child is included. With that right each parent/driver coach has the responsibility to
refrain from interfering with the instruction, classroom or driving, while the class is in session.

7. Each parent/driver coach and student has the right to have the driver education program,
including both the 30 hours of classroom instruction and the 6 hours of required driving time,
completed within 18 weeks of the first day of class. With that right each parent/driver coach has the
responsibility to take an active role in his/her student’s driver education by monitoring all progress,
communicating with the driving school and/or instructor, and practicing with the
student driver if he/she has a learner’s permit.

8. Each parent/driver coach and student has the right to place a complaint with the Motor Vehicle
Administration regarding problems associated with I Drive Smart or the instructor (the number
to call is (410-424-3751). With that right each parent/driver coach and student has the
responsibility to attempt to promptly pay I Drive Smart for the driver education class and to
attempt to alert the owner or manager of I Drive Smart about any problems or complaints
before contacting an outside agency.

Note: If the student has not scheduled and/or attended all required training within the
18 week period, it is considered by I Drive Smart, Inc. as an implied waiver of this
requirement under the MVA Student Bill of Rights and Responsibilities.